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Human Factors
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STAR Briefing
The STAR briefing can be used when communicating between the cockpit and cabin in abnormal or emergency situations. To enhance the effectiveness of the briefing, the following may also be considered:
- face to face communication;
- the briefing should be short and to the point; and
- the person receiving the briefing should take notes to ensure key points are not missed.
| Person Giving the Brief | Person Receiving the Brief | ||
| S | Situation | What is the Situation; give a brief description of the unusual or emergency situation being faced. | |
| T | Time | How much Time is available to complete the actions. | |
| A | Actions | What Actions the person giving the briefing shall be doing. What Actions should the person receiving the briefing take. | |
| R | Repeat | Request a Repeat back of the key points from the briefing. | Summarise the situation, repeat what actions they are expected to take, and ask any questions. |
See also
Categories: Human Factors | CRM
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